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VARIANTZ
PRIVACY POLICY

Last Updated: 4 March, 2025

 

Welcome to Variantz! This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, products, and services. By accessing or using Variantz’s platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

For the purposes of applicable data protection laws, including the Personal Data Protection Act 2012 (PDPA) of Singapore, the General Data Protection Regulation (GDPR) of the European Union, and other relevant legislation, Variantz acts as the data controller. Our Data Protection Officer (DPO) can be contacted at dpo@variantz.com .

1. Information We Collect

We may collect the following categories of personal data:

1.1 Personal Information

We collect personal information that you provide directly to us, including but not limited to:

  • Name, email address, phone number, mailing address, and other contact details.

  • Payment information (e.g., credit card details) for processing transactions.

  • Account credentials, preferences, and any other information submitted during account creation or interactions with our services.

1.2 Usage Information

We automatically collect information about your interactions with our website and services, including:

  • IP address, device identifiers, browser type, operating system, and referral URLs.

  • Pages viewed, time spent on the site, and other analytical data.

  • Location data (if enabled on your device).

1.3 Third-Party Sources

We may receive personal data from third-party sources, such as:

  • Social media platforms when you interact with our content.

  • Business partners, service providers, or publicly available databases.

  • Marketing and analytics providers.

2. Purposes for Collecting and Using Your Personal Data

We process your personal data for the following purposes:

2.1 Providing Services

To deliver and manage our products and services, including:

  • Processing transactions, fulfilling orders, and providing customer support.

  • Responding to inquiries and resolving issues.

2.2 Improving User Experience

To analyze trends, optimize our website, and enhance the functionality and usability of our services.

2.3 Communication

To send you:

  • Transactional communications (e.g., order confirmations, account updates).

  • Marketing materials, newsletters, and promotional offers (subject to your consent where required by law). You may opt-out of marketing communications at any time by following the instructions provided in the communication or contacting us.

2.4 Legal and Security

To comply with legal obligations, enforce our terms, and protect our rights, including:

  • Detecting, preventing, and addressing fraud, security breaches, or illegal activities.

  • Responding to lawful requests from government authorities, courts, or regulators.

3. Disclosure of Your Personal Data

We may share your personal data with the following entities under strict confidentiality agreements:

3.1 Third-Party Service Providers

Trusted vendors and service providers who assist us in operating our business, such as:

  • Payment processors, IT infrastructure providers, and logistics partners. These entities are prohibited from using your data for any purpose other than assisting Variantz.

3.2 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you before your data becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your data:

  • To comply with applicable laws, regulations, subpoenas, or court orders.

  • To protect our rights, property, or safety, or that of our users or the public.

3.4 Aggregated or De-Identified Data

We may share aggregated or de-identified data that does not personally identify you for research, analytics, marketing, and other lawful purposes.

4. International Data Transfers

Your personal data may be transferred to and processed in countries outside of Singapore or the European Economic Area (EEA), where data protection laws may differ. We ensure that appropriate safeguards, such as standard contractual clauses or binding corporate rules, are in place to protect your data in accordance with applicable laws.

5. Use of Cookies

Our website may use cookies or similar technologies facilitated by our hosting provider (Wix). However, as of the date of this Privacy Policy, we do not actively utilize cookies for any purpose. If this changes in the future, we will update this section and provide detailed information in our Cookie Policy , which will be accessible on our website.

For more information about cookies and how to manage them, please visit:

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1 Access and Correction

You have the right to access, update, or correct inaccuracies in your personal data. Requests can be made by contacting us at dpo@variantz.com .

6.2 Withdrawal of Consent

If we rely on consent to process your data, you may withdraw your consent at any time. However, this may affect your ability to use certain features of our services.

6.3 Deletion

You may request the deletion of your personal data, subject to applicable legal obligations.

6.4 Restriction and Objection

You may request restrictions on the processing of your data or object to certain uses (e.g., direct marketing).

6.5 Data Portability

You may request a copy of your data in a structured, machine-readable format, where applicable.

To exercise these rights, please contact us at dpo@variantz.com . We will respond within the timeframe required by law (e.g., 30 days under GDPR).

7. Security Measures

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16 . We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at dpo@variantz.com.

9. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing retention include:

  • The nature of the data.

  • Legal, regulatory, or operational requirements.

  • The purposes for which the data was collected.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the "Last Updated" date will be revised accordingly. Your continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Email: dpo@variantz.com
Address:
6 Raffles Boulevard
Marina Square #03-308
Singapore 039594

Global Recognition

From Singapore, all the way to the world stage, Variantz is honored to be recognized by both local and diverse international industry associations and standards body.

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